Microsoft Power Virtual Agents

Respond rapidly to your customer and employee needs at scale using intelligent conversational bots.

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Microsofts Power Virtual Agents lets you create powerful AI-powered chatbots for a range of requests—from providing simple answers to common questions to resolving issues requiring complex conversations. Engage with customers and employees in multiple languages across websites, mobile apps, Facebook, Microsoft Teams, or any channel supported by the Azure Bot Framework.

These bots can be created easily without the need for data scientists or developers. Some of the ways that Power Virtual Agents bots have been used include, COVID-19 infection rate and tracking information, sales help and support issues, employee health and vacation benefits and common employee questions for businesses.

Spanish Point Technologies

Power Virtual Agents Solutions

Using Microsoft Power Virtual Agents, Spanish Point will help you quickly build sophisticated, AI-powered bots for a range of requests from providing simple answers to common questions to resolving issues requiring complex conversations.

Microsoft Power Virtual Agents is a result-driven business application that aids organisations in pushing professionally made and displayed conversational bots to customers. Spanish Point helps introduce Power Virtual Agents to companies that want to reduce response time for customer questions.

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The Benefits of Power Virtual Agents

Build bots quickly and easily

Using automation, AI, and a collaborative, low-code graphical interface, you can create, test, and publish potent bots faster than ever before without any prior programming knowledge.

Deploy across channels sand languages

Engage with clients and staff in a variety of languages via Facebook, Microsoft Teams, mobile apps, websites, and other channels supported by the Azure Bot Framework.

Scale securely with centralised management

To preserve compliance and governance, deploy bots securely utilizing centralized administration, built-in security roles, and straightforward management across environments.

Improve your bots over time

Track important KPIs automatically, anticipate new bot topics, and allow self-improving AI with NLP continuously enhance your bots.

Want to learn about the Microsoft Power Platform?

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