Customer Stories /

Kingspan

Sector:
Construction

Size:
10,000+

Client Since:
2009

Main Services:
Seamless Sales with Integrated Web Portal and CRM

Technologies Used:
Dynamics CRM, SQL Server, SAP, SharePoint, Nintex

Web Portal and Integrated CRM

Kingspan Insulation is a market-leading manufacturer of premium and high performance rigid insulation products and insulated systems for building fabric and building services applications. It delivers high-efficiency, low-cost and low carbon building solutions across a broad range of market sectors with a turnover of circa €2.77bn.

“Spanish Point has provided a platform which will allow us to reach an online market we had previous not had access to. The system is adaptable and allows us to grow our product base online as we need.”

Jonathan Webb

HEAD APPLICATIONS, KINGSPAN INSULATION

The Challenge

Kingspan wanted to create an online store to sell their insulation products on a larger scale in their ever-growing Irish market. They required a store which allows customers to purchase insulation materials quickly and conveniently online.

Key Benefits

Increased performance

Increased insight and efficiency

Increased flexibility

Accessibility

Cost-effective

Increased return on investment

The Solution

Spanish Point designed and built a web portal and integrated CRM for Kingspan’s Insulated Panels division that enabled its range of customers to order its products online from their own designated portals (architect, self-builder, commercial builder). This system was also integrated with SAP to expose and enforce complex product configuration rules. We completed the project quickly and efficiently – delivering over 150 man days in 4 months.

“Kingspan Store lets our customers order online 24/7 which is completely new to the industry, customers can order out of working hours in the comfort of their own home in their own time.”

Jonathan Webb

HEAD OF APPLICATIONS, KINGSPAN INSULATION