Customer Stories /

IPB Insurance


51-200 employees

Client Since:

Main Services:
Modernising the workplace for a hybrid working future

Technologies Used:
SharePoint, Microsoft 365, Viva Engage and Teams

Innovating Connectivity: IPB Insurance's Journey to a Modern Workplace Solution

Headquartered in Dublin, IPB Insurance is wholly Irish-owned and is the only indigenous mutual general insurance company and rank among the leading liability insurers in the market. IPB Insurance provides coverage for some of the most substantial risks in the State, serving both the public sector and related markets in the semi-state and private sectors.

Their purpose remains the same today as it did in 1926; to protect the insurable interests of its Members.

Recognised as one of the top Irish Workplaces in Ireland for the 5th consecutive year in 2023, IPB Insurance takes pride in its close-knit family culture, welcoming individuals who share a passion for their values to join their team. With over 150 employees, they deeply acknowledge that their employees are the foundation of their success.

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The Challenge

Amid the pandemic, IPB Insurance pivoted to a hybrid work model, offering employees increased flexibility through remote work. However, this shift, while advantageous in many aspects, posed a significant challenge: preserving the company’s core culture and ensuring team engagement within remote settings.

Digital communication tools such as Email and Microsoft Teams have been the backbone for remote communication. However, IPB recognised the need for a more comprehensive platform. Their existing intranet had become outdated, failing to meet evolving organisational needs.

IPB sought a comprehensive revamp of its digital workspace, aiming to synchronize it with the hybrid work model while fostering team connectivity. Their goal was to create an environment encouraging informal information exchange, seamless company updates, and an engaging social platform that was both easy to maintain and visually appealing, aligning with IPB’s branding.

Additionally, IPB aimed to enhance collaboration, one of the company’s core mutual values, by seamlessly integrating with Microsoft Teams.

The Solution

After a formal tender process, Spanish Point Technologies were awarded the contract to design and build a modern Intranet. Our team designed and built a dynamic social news feed through Viva Engage (previously known as Microsoft Yammer), fostering employee interaction and creating a more engaging company culture. Integration with Microsoft Teams using Viva Connect ensured unified collaboration, allowing teams to seamlessly work within the Intranet or Teams.

The transformation included a tailored Employee Onboarding Site, harmonising with the main page’s visual style. Policies and procedures were consolidated, providing a central hub for streamlined information access. Empowering ongoing adaptability, a template site was introduced for consistent site creation.

Robust analytics tools offered comprehensive insights into site activity, enabling IPB to make informed decisions and refine the Intranet continually.

Key Benefits

Enhanced Employee Engagement

Unified Collaboration with Microsoft Teams

Streamlined Information Access

Tailored Onboarding Experience

Modern Visual Appeal

Ongoing Adaptability and Innovation

The Result

Spanish Point has a devoted Modern Workplace practice, focusing on Microsoft 365, including Teams and SharePoint. We also hold competencies in Cloud Productivity and our support and managed services are reinforced by Microsoft Premier Support, ensuring top-notch assistance. We used an agile methodology to help IPB in its digital transformation journey to ensure the project’s success and foster flexibility and improved collaboration.

This transformation secures IPB’s position at the forefront of digital workplace innovation in the dynamic landscape of remote and hybrid work.

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